Visions Cumnock Limited is the controller of any personal information collected by us that is necessary for our processing purposes.
Visions Leisure Centre drives health and fitness on behalf of the community and visitors to lead richer and more active lives. Visions Leisure Centre is committed to protecting your privacy.
Why we collect information on you
Visions Leisure Centre needs to collect and hold information about you to:
Visions Leisure Centre will always be open and transparent with you about how we use your personal data and who it is shared with. If we do not have enough information, or your permission to use certain information, we may not be able to provide your requested service or product.
How we collect your personal information
Personal information can be collected in the following ways:
The personal data we collect
You might be asked for the following information:
This personal information will only be used to process transactions and data for the purpose of providing you with the services you have requested or to comply with our legal duty.
In order to process your personal information we have to have a legal basis on which to do so. We will tell you what this is when we collect the information. The only lawful basis we can use will be one of the following:
We would expect that the lawful basis we will be relying upon will normally be 1 or 2 above.
Your rights in relation to your data
The law on data protection gives you specific rights in relation to your data that we hold. These are:
How we use your information
We will conform to the Data Protection Act and General Data Protection Regulations and use your information to –
You can also submit a subject access request if you require a copy of any data that involves you.
How we keep your information safe
We keep your personal information safe by –
Act and General Data Protection Regulations.
How we share your information
We are also legally obliged to share certain data with other public bodies, such as HMRC, and will do so where the law requires this. In general, we will comply with requests for specific information from other regulatory and law enforcement bodies where this is necessary and appropriate or share information with them if it is in our own legitimate interests to do so.
In order to provide services to you, we may need to appoint other organisations (as processors) to carry out some activities on our behalf. These may include, for example, payment processing organisations, delivery organisations, mailing houses and contractors or consultants providing services to us where we need to provide them with limited personal information, to allow them to provide these services on our behalf. We select these organisations carefully and put measures in place to make sure that they are not allowed to do anything with your personal information which Visions Leisure Centre would not do themselves.
We will not sell your personal data to any third parties.
Keeping your personal data
We will keep your personal information for as long as you are a customer of Visions Leisure Centre. After you stop being a customer, we will retain your data in accordance with our retention policy.
We may also keep it for research or statistical purposes. If we do, we will make sure that your privacy is protected by anonymising the data and only use it for that purpose. We only keep your information for as long as necessary, for some items this will be dictated by law.
Where we use your personal information with your consent, you may withdraw that consent at any time and we will stop using your personal information for the purpose(s) for which consent was given.
Please contact us if you wish to carry out any of these rights.
Transfer of personal data
We do not routinely process any information about you outside the European Economic Area (EEA) except in rare cases, where we use all appropriate safeguards.
You can contact our data protection officer about any data protection matter by:
Anne Hendry, Funding & Development Manager, Visions Leisure Centre, 57 Auchinleck Road, Cumnock KA18 1AN
E-mail: email@example.com Telephone: 01290 425495
Our data protection officer aims to directly resolve all complaints about how we handle personal information (see Contact Us above).
However, you also have the right to lodge a complaint about a data protection matter with the Information Commissioner’s Office, who can be contacted by:
Post: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF.
Phone: 0303 123 1113 (local rate) or 01625 545 745.
You can visit their website for more information at https://ico.org.uk/concerns
Swimming and leisure centre for the Cumnock community – and beyond
A community-led leisure centre in East Ayrshire. Everyone’s welcome, and we’re open 7 days a week.